Storage redundancy lost alert appeared on esxi alert page
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Storage redundancy lost alert appeared on esxi alert page

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Article ID: 395558

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Updated On:

Products

VMware vSphere ESXi 8.0 VMware vSphere ESXi

Issue/Introduction

  • An email notification was received from vCenter.
    Alarm alarm.StorageConnectivityAlarm on Host ###'because Path Redundancy to storage device naa.### degraded. Path vmhba#:C#:T#:L# is down. Affected datastore: ####'

  • In esxi /var/run/log/vmkernel.log, there are error messages below
    ScsiDeviceIO: 4124: Cmd(0x45b99a8f06c8) 0x8a, CmdSN 0x3f0 from world 176285395 to dev "naa.####" failed H:0x8 D:0x0 P:0x0

Environment

VMware vSphere ESXi 7.x
VMware vSphere ESXi 8.x

Cause

This status is returned when the HBA driver aborts I/O. It also occurs if the HBA resets the target.
For more information, refer KB Understanding SCSI host-side NMP errors/conditions in ESXi

Resolution

Engage the storage and hba vendor.