Java Client takes a long time to connect when many network interfaces exist on User's Client PC

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

When a user's PC has many network interfaces, Applications Manager may take some time connecting to the RmiServer and logging in.

This is the normal behavior in current versions of Applications Manager 9.6 and below.

 

Cause

The Applications Manager Java Client runs a "java get network interface" command, and the order in which the network interface is returned is the order in which the client tries to use. If multiple network interfaces is attempted before a valid network interface, the connection and timeout process for these invalid network interface results in a delay in the connection.

Resolution

In a future version of Applications Manager, A ClientSocketTimeout property will be added.

 The default timeout will be 5 seconds and can be configured with the ClientSocketTimeout property