VMware HCX photon appliance running out of disk space

Products

• VMware vCenter Server

Issue/Introduction

• VMware HCX photon appliance (IX,NE,SGW,SDR) running out of disk space. 

• To access the HCX appliances (IX/NE etc.) via SSH, please follow Using Central CLI to Connect to HCX Services
  

 

Environment

HCX

Cause

Log rotation failures can occur in environments with heavy migration traffic. Underlying storage and/or networking issues may contribute to this problem.

To investigate further, please collect the below information and open a support request with Broadcom. Creating and managing Broadcom support cases

• HCX-MGR logs with DB dump selected
• Any relevant fleet appliances (e.g. IX, NE) 

Resolution

As a workaround, resync the service mesh in use and redeploy the affected appliance. This will deploy a new appliance with the default space usage configuration.