error in server.log: java.sql.SQLException: Non supported character set (add orai18n.jar in your classpath): EL8MSWIN1253

Products

• CA Identity Suite
• CA Identity Manager

Issue/Introduction

After upgrade to 14.5 SP1 you see this error when trying to access Oracle Database endpoint from Virtual appliance IM.

Error:

java.sql.SQLException: Non supported character set (add orai18n.jar in your classpath): EL8MSWIN1253

Environment

Virtual Appliance 14.5 SP1 XX - Identity Manager

Oracle version 11.2.0.4 Enterprise Edition

Resolution

Hotfix HF_IMS-14.5.1-20250416222031-DE631237.tgz.gpg was provided to resolve this issue.

Please reach out to Broadcom Support to obtain it.