Lookup data wrongly copied when drag and dropping data
search cancel

Lookup data wrongly copied when drag and dropping data

book

Article ID: 395422

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When creating multiple object instances by drag and dropping the data from other rows, lookup data is not copied correctly. 
All rows get populated with the bottom row lookup value. 

STEPS TO REPRODUCE:

  1. Go to Classic > Administration > Studio
  2. Create a new object (Custom Object or Custom Investment Object)
  3. At the attributes tab, make the Investment ID as auto-numbered
  4. Go to the MUX > Custom Objects or Investments workspace depending of the object we created
  5. Add the following columns to the grid: Name, Investment ID, Manager, Work Progress, Work Stage
    • Notice Manager, Work Progress, Work Stage are lookups (dynamic or static)
  6. Create two rows:
  7. Add a different value to all fields: Name, Investment ID, Manager, Work Progress, Work Stage
  8. Click twice on the plus button to create two blank instances.
  9. Select the content of the 2 rows we created in Step 7
  10. Drag and drop the content to the 2 blank rows

Expected Results: The values from the bottom 2 rows is copied to the 2 blank rows  
Actual results: The name (string field) value is copied correctly. The Manager, Work Progress, Work Stage values are taken from the bottom row and copied over to the 2 rows.

Note: Depending on your Clarity release rows might be created multiple times. See additional information

Environment

Clarity 16.1.3, Clarity 16.2.X, Clarity 16.3.0, Clarity 16.3.1

Cause

This is caused by DE169805

Resolution

Defect is fixed in 16.3.2.1, 16.3.3.

Additional Information

The behavior varies depending on the version:

  • In Clarity 16.1.3 the data is copied correctly and there is no issue here. However, the rows are created multiple times.
  • In Clarity 16.2.1 the data is copied wrongly as per the above defect and rows are copied multiple times
  • In Clarity 16.2.3 to 16.3.1 the data is copied wrongly as per the above defect. But no multiple rows are created