Updating Alert Blockout wipes out Override Automation calculation

Products

• Automation Analytics & Intelligence

Issue/Introduction

When setting an Alert Blackout period on a jobstream that already has a Late Time override set to 1 or more days, that setting is getting wiped out after the configuration change.

This also occurs if you close out of the jobstream configuration and rebuild the jobstream history.

Issue:

Find any jobstream and do the following to reproduce the issue:

1. Set SLA->Late time Override Automation Calculations by 1 day and Save.

2.  (x out) Edit Jobstream and Reopen Edit Jobstream.

3. Set Blockout period: Sunday at 00:00 and Sunday at 23:59 and Save. You will see 1 day override setting is gone on SLA tab.
Override gets wiped out by rebuilding (instead of setting blackout period) as well on Step 3.

Environment

AAI 24.0.X

Cause

Defect

Resolution

This is fixed in  24.1.1 HF1

Workaround:

Change all setting at the same time without exiting the jobstream configuration.

Use thick client if it is still available.