APM unable to start : Unresolved requirement: Require-Capability: osgi.ee; filter:="(&(osgi.ee=JavaSE)(version=11))"«

Products

• CA Application Performance Management (APM / Wily / Introscope)
• DX Application Performance Management

Issue/Introduction

After upgrade to 10.8sp1, the EM is unable to startup, the below error is reporting during startup:

!ENTRY org.eclipse.equinox.simpleconfigurator 4 0 2025-04-23 11:04:17.040
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: Could not resolve module: org.eclipse.equinox.simpleconfigurator [7]
  Unresolved requirement: Require-Capability: osgi.ee; filter:="(&(osgi.ee=JavaSE)(version=11))"

        at org.eclipse.osgi.container.Module.start(Module.java:463)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.lambda$1(ModuleContainer.java:1834)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1829)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1777)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1739)
        at org.eclipse.osgi.container.SystemModule.startWorker(SystemModule.java:269)
       

Environment

APM 10.*

Cause

This messages indicates that the JRE installed in the product was upgraded, the EM is being executed by some different Java than that in the installation:

 

java.version=1.8.0_442
java.vendor=Red Hat, Inc.

 

Thus you get the error »Unresolved requirement: Require-Capability: osgi.ee; filter:="(&(osgi.ee=JavaSE)(version=11))"«

 

 

Resolution

1) Open the Introscope_Enterprise_Manager.lax file

2) Check if the default JRE path has been changed and update it accordingly .  You can use their own system JRE but it has to be Java 11.x version. Not even newer, just Java 11.

Additional Information

APM 10.8 Release Notes