Removing Domain Task from VCF failing on subtask ''Delete SSO User'

Products

• VMware SDDC Manager

Issue/Introduction

• In the SDDC Manager UI the subtask Delete SSO User fails with the following message:  
  

  Description:  Delete SSO User
  Progress Messages: A problem has occurred on the server. Please retry or contact the service provider and provide the reference token.
  ERROR: Message: A problem has occurred on the server. Please retry or contact the service provider and provide the reference token.
      Remediation Message:
      Reference Token: #####
      Cause: The validated expression is false 

• Below log entries are seen in /var/log/vmware/vcf/domainmanager/domainmanager.log
  

  DEBUG [vcf_dm,6809c6fa83b4c74db32ce4b9ab06c23a,3ea9] [c.v.e.s.o.c.c.ContractParamBuilder,dm-exec-18]  Contract task Delete User In vCenter input: {"psc":{"address":"mgmtvcfqdn","port":0,"username":"[email protected]","password":"*****"},"users":[]}
  ERROR [vcf_dm,6809c6fa83b4c74db32ce4b9ab06c23a,3ea9] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-18]  [T8SEOL] VCF_ERROR_INTERNAL_SERVER_ERROR Invocation of prefix 'preValidate' part of task DeleteSsoUsers in plugin VsphereContractPlugin failed with exception.
  com.vmware.evo.sddc.common.core.error.InternalServerErrorException: Invocation of prefix 'preValidate' part of task DeleteSsoUsers in plugin VsphereContractPlugin failed with exception.
          at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.invokeMethod(ProcessingTaskSubscriber.java:447)
          at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.processTask(ProcessingTaskSubscriber.java:545)
          at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.accept(ProcessingTaskSubscriber.java:124)
          at jdk.internal.reflect.GeneratedMethodAccessor1037.invoke(Unknown Source)..
  Caused by: java.lang.IllegalArgumentException: The validated expression is false

Environment

VCF 5.x

Cause

No Service Account was created for vCenter which is with the domain trying to delete, confirmed in SDDC in UI.

Also confirmed in MGMT vCenter's UI with Home >> Administration >> Single Sign On >> users and group.

 

Resolution

Please Contact Broadcom Support for assistance.