Important Update: Change in Product Update Process for VMware Workstation and VMware Fusion

Products

• VMware Workstation
• VMware Fusion

Issue/Introduction

• The product update feature is no longer available in VMware Workstation, Player, Fusion.
•  On clicking the Check for Updates option, an error stating "Unable to connect for updates at the moment. For more information, see https://knowledge.broadcom.com/external/article?articleNumber=395172 " will be presented.

Environment

• VMware Workstation Pro 17.x and earlier
• VMware Workstation Player 17.x and earlier
• VMware Fusion 13.x and earlier

Resolution

Moving forward, updates will need to be manually downloaded from the Broadcom Support Portal. 
Once the appropriate product update is downloaded, it can be manually installed.

Follow the step-by-step instructions provided in the following articles for the respective products:
 
Download Desktop Hypervisor (Workstation and Fusion) Products