Important Update: Change in Product Update Process for VMware Workstation and VMware Fusion
search cancel

Important Update: Change in Product Update Process for VMware Workstation and VMware Fusion

book

Article ID: 395172

calendar_today

Updated On:

Products

VMware Workstation VMware Fusion

Issue/Introduction

  • The product update feature is no longer available in VMware Workstation, Player, Fusion.
  •  On clicking the Check for Updates option, an error stating "Unable to connect for updates at the moment. For more information, see https://knowledge.broadcom.com/external/article?articleNumber=395172 " will be presented.

Environment

  • VMware Workstation Pro 25H2 and earlier
  • VMware Workstation Player 25H2 and earlier
  • VMware Fusion 25H2 and earlier

Resolution

Product update notifications in VMware Workstation Pro, VMware Workstation Player, and VMware Fusion have been restored and should be working again. Moving forward, updates will need to be manually downloaded from the Broadcom Support Portal. 

Once the appropriate product update is downloaded, it can be manually installed.

Follow the step-by-step instructions provided in the following articles for the respective products:
 
Download Desktop Hypervisor (Workstation and Fusion) Products