Service Catalog Offerings in Service Point based on Business Unit
Article ID: 395059
Updated On:
Products
CA Service Catalog
Issue/Introduction
In a Service Point environment which has Service Catalog Offerings with multiple Business Units, how are these offerings displayed?
As of the writing of this article in April 2025, Service Point does not allow users to filter offerings based on Business Unit.
Environment
All versions of Service Catalog
Multiple Business Units within Service Catalog
Service Point
Resolution
Service Point will show offerings from the Default Business Unit of the logged in user.
This can be confirmed in the User Profile page of Service Catalog for that user.
Feedback
Yes
No
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