Not seeing MQ Enqueue/Dequeue metrics & AMQ8077 insufficient authority errors are in the Agent log.

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

 Problem:

 

 Recently upgraded a MQ Agent and seeing an error like: "AMQ8077: Entity 'CAAPMMQGROUP' has insufficient authority to access object 'XXXXXXXXX'.  

 

 Environment:

 

  APM Version 10.0 and higher.

 

 Cause:

 

 You need to give the MQ Agent '+chg' permissions to get the Enqueue/Dequeue metrics.

   In previous version of the MQ Agent, the Enqueue/Dequeue metrics were included in the 'Minimum' metric set in the MQMonitor.properties since 9.5.3.

   In the later versions of the agent, Enqueue/Dequeue metrics are included in the 'Recommended' metric set .

 

 Resolution:

 

 Give +chg permission in MQ for the agent.

 

 Additional Information:

 

  Here is an article from the APM Communities.ca.com website on this subject.

  Was there an access change for enqueue and dequeue counts in MQ Monitor 10.1?

 

Environment

Release:
Component: APMAGT