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UR Installation Error: Windows error 2 occurred while loading java VM.
Article ID: 39464
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
UR installation error: windows error 2 occurred while loading the java VM. <Please see attached file for image>
Also, getting below error :
<Please see attached file for image>
Cause
- Starting at Java 1.8.0_60, the JAVA.EXE internal build is returned as "600" rather than "60". The Install Anywhere Windows installer does not recognize this new format, preventing installation of Web Viewer.
Environment
- UIM: 8.x
- UR: 8.x
- OS version: Windows 2012
Resolution
- To get this to work download and install JRE version between 1.7.0_06 and 1.7.0_51.
- Then run the installer from the command line with the following parameters
InstallUR.exe LAX_VM "c:\program files\java\jre7\bin\java.exe"
Additional Information
Install Java 7u51 and set compatibility to Windows 8 (this is only needed if OS is 2012).
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