Error when uninstalling WCC and WAAE components from Windows Server.
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Error when uninstalling WCC and WAAE components from Windows Server.

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Article ID: 39461

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

Problem: 

When trying to remove all CA WAAE and WCC components from WIN2008R2 users get the message "AutoSys SDK being used by WCC. SDK will not be uninstalled."

Environment:  

Windows server 2008 R2

WAAE 11.3.* and WCC 11.3.*

Cause: 

Problem is related to the “WCC_lock” registry key that ties up WCC with the AE SDK.

Resolution:

1. Delete the "WCC_lock" registry key under : 

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\Unicenter AutoSys JM\11.3_Base\CurrentVersion\SDKInstalled

2.  2. Uninstall WAAE SDK

Additional Information:

The windows server could contain only WCC. If we try to uninstall the WCC along with WAAE SDK, we get the above error. So the above scenario holds true on a WCC only server with latest WAAE SDK.

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: