VCF 5.2.x: offline downloaded bundles are not displayed in "Plan Patching" for Flexible BOM Upgrades
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VCF 5.2.x: offline downloaded bundles are not displayed in "Plan Patching" for Flexible BOM Upgrades

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Article ID: 394606

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Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

  • When performing Flexible BOM upgrades from the SDDC Manager, the patch bundles cannot be selected.
  • The bundles downloaded offline using OBTU do not reflect in the Plan Patching workflow
  • SDDC Manager displays “No patches available” under the target version for vCenter, ESXi, and other components:

Environment

VMware Cloud Foundation 5.2.x

Cause

The "productVersionCatalog.json" in SDDC Manager is not updated or missing.

Resolution

  1. Verify if the productVersionCatalog file is present on the SDDC Manager.
    • Open an SSH connection with the SDDC Manager
    • Run the following command to search the ProductVersionCatalog.json:
      # cat /nfs/vmware/vcf/nfs-mount/bundle/depot/local/productVersionCatalog.json | json_pp | less
    • The result will be:
      file not found.
  2. To Download the productVersionCatalog, see Offline Download of Flexible BOM Upgrade Bundles
    Example commands:
    • Download productVersionCatalog:
      # ./lcm-bundle-transfer-util --download productVersionCatalog --depotDownloadToken download-token --outputDirectory binaries_dir
    • Upload the productVersionCatalog:
      # ./lcm-bundle-transfer-util --upload productVersionCatalog --inputDirectory compatibility-file-directory --sddcMgrFqdn FQDN --sddcMgrUser Username
  3. To download required product patch refer to Download an Install Bundle Using the Bundle Transfer Utility

The required patch will now be available to select in the SDDC Manager Flexible BOM upgrade.

Additional Information