Process information gets displayed incorrectly under a specific circumstance
search cancel

Process information gets displayed incorrectly under a specific circumstance

book

Article ID: 394486

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Steps to Reproduce:
1. Create a Process
    (
        Administration > Processes > New > Populate Name etc. > Save >
        In the Objects tab choose 'Project' > Save >
        Click on 'Start' step > Select 'Finish' under 'Then Go To' column > Save and Continue >
        Click on Validation tab > 'Validate All and Activate'
    )
2. Repeat the above step two more times, to end up with 3 newly created Processes (Say, process1, process2 and process3)
3. Create a Project
    (
        Home > Projects > New > Populate Name etc. > Save
    )
4. Repeat the above step one more time, to end up with 2 newly created Projects (Say, project1, project2)
5. Open both Projects in two different tabs of the same web browser
6. Initiate Process against each Project
    (
        Click on 'Processes' tab within 'project1' >
        Click on 'Available' sub page >
        Select 'process1' > Start >

        Switch to the other tab >
        
        Click on 'Processes' tab within 'project2' >
        Click on 'Available' sub page >
        Select 'process2' > Start.
    )
7. Go into the details in each of these two tabs
    (
        At this point you would be on the 'Initiated' sub page of the 'Processes' tab in both browsers >
        a. Click on the hyperlink within 'ID' column of 'project1' > Click on Return > Make note of the 'ID' displayed now and the value against the 'Object Name' column
        
        Switch to the other tab >

        b. Click on the hyperlink within 'ID' column of 'project2' > Click on Return > Make note of the 'ID' displayed now and the value against the 'Object Name' column
    )

Expected Results:
7a shows ID = 'process1' and Object Name = 'project1'
7b shows ID = 'process2' and Object Name = 'project2'

Actual Results:
Either 7a or 7b will have a mismatch. For instance:
7a shows ID = 'process2' and Object Name = 'project2'
[or]
7b shows ID = 'process1' and Object Name = 'project1'

Cause

DE169392

Resolution

DE169392 will not be fixed.