PDF Preview does not render under certain circumstances in Google Chrome

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

This is also applicable for Microsoft Edge.

Steps to Reproduce:

1. Create a new attribute in the Status Report object
       (
           Administration > Objects > Filter for 'Status Report' object. Click on it >
           Navigate to 'Attributes' tab > Click on 'New' > Change 'Data Type' to 'Large String - Rich Text' >
           Fill in all the fields > Save
       )
2. Navigate to the Modern UX. Open a Project. Click on the 'Status' tab
3. Configure the canvas. Display the attribute from step 1. Resize it to about twice the height as the original
4. Upload an image that is greater than 2 MB in size
5. Switch to Google Chrome if this browser is not being used at the moment:
   
   • Click on 'Preview'
6. Now, use Mozilla Firefox:
   
   • Click on 'Preview' again

Expected Results: The PDF gets rendered in steps 5 and 6

Actual Results: The PDF preview does not get rendered in Google Chrome, that is, in step 5. It does get rendered in step 6.

Environment

Clarity 16.1.3, 16.2.0, 16.2.1, 16.2.2, 16.2.3, 16.3.0, 16.3.1.

Resolution

Analyzed under DE169386. This is due to a limitation with the URL length / size in Chromium. There is a limit of 2MB here. Such limitation is not imposed in Firefox.