Issue with multi-line selection in "Help - About" on Firefox
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Issue with multi-line selection in "Help - About" on Firefox

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Article ID: 394454

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Updated On: 07-02-2025

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

In the Automic Web Interface (AWI) v24 when accessing the Help > About dialog in Firefox it is not possible to select and copy multiple lines of text from the "About" window. The selection is limited to one line at a time.


In contrast, using Google Chrome and Microsoft Edge, multi-line selection works without issues, and all information can be marked and copied as expected.
This works fine in AWI 21.x but not in AWI 24.2,24.3,24.4 or 24.5

Environment

Automic Web Interface 24.x

Browser: Firefox

Cause

DE167863

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automic Web Interface (AWI)
Automation.Engine 24.4.2 - Planned release October 2025

Additional Information

Public Title: Selection problems in About dialog

Public Description: A problem has been fixed that blocks the selection of multiple lines in the About dialog