Virtual machine recovery point is not working

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

• From vCenter UI, for plugin "RecoverPoint for VMs" getting an error as "Internal server error"

  
  
  

Environment

VMware vCenter 7.x
VMware vCenter 8.x

Resolution

The issue is related to a third-party integration, specifically where RecoverPoint for VMs is deployed from Dell.

For any issues involving third-party components, it is recommended to reach out to the respective vendor (Dell) for further assistance.

Additional Information

Refer to the document for same - Dell RecoverPoint for Virtual Machines