When running Policy Server and this one reports often the following message:
[4216/4704][Tue Mar 01 2016 14:23:38][SmSessionServer.cpp:571][ERROR][sm-Server-06007] failed. Error code : 2
[4216/4704][Tue Mar 01 2016 14:23:38][SmSSProvider.cpp:503][ERROR][sm-Server-07004] failed.Exception :
[4216/4704][Tue Mar 01 2016 14:23:38][SmSessionServer.cpp:535][ERROR][sm-Server-06007] failed. Error code : 3
Using SAML V1.0 Assertion with SiteMinder 12.52 and Federated Services 12.52 and above
The above error means "Session not found in the Session Store". If the session is not found in the session store then the policy server will not be able to validate the session and therefore the user will be redirected for credentials.
If this is not happening for all users, then it is most likely that the user session was already deleted from the session store due to expiry/inactivity.
Error 2 is when failed to Get a Session from the session store (1).
See below transaction process:
This is expected behavior and there should be nothing to fix.
Error 3 is when failing to update the session held in Session Store.
This is quite common when a user is logged into a URL that does not need a Session Store, and then later navigates to a URL that does.