vApp based VNF deployment fails to complete boot

Products

• VMware Cloud Director

Issue/Introduction

• vApp based VNF is deployed via Cloud Director successfully and no errors are present in vCenter nor Cloud Director
• Operating System specific errors are present on the boot screen
• During boot the VM does not complete the boot process although an operating system is partially loaded
• VM networks are attached to the correct interfaces per the OVF settings and showing "connected"

Environment

9.x
10.x

Cause

• vApp settings are not valid or configured correctly, potentially an issue within the operating system
• If the vApp is reaching the boot process and showing the initial operating system this confirm we have attached and presented the deployed disks.
• Boot process could be failing if there is a network dependency not being met, confirm that the attached networks are connected and were presented as expected

Resolution

• Confirm the template/image used for deployment is a known good image, if so reimport it and verify the configured disks/networks are correct
• If the VM is booting into the operating system, engage the application owner/vendor for further troubleshooting within the operating system to identify the deficiency