NSX Upgrade Coordinator - NSX Payload verification failed

Products

• VMware SDDC Manager

Issue/Introduction

The NSX-T component upgrade is failing from the SDDC Manager with an error similar to: NSX Upgrade Coordinator - NSX Payload verification failed

 

Checking the Interoperability for the NSX component shows the target version as incompatible with the current version - NSX Interoperability Result  

Environment

VMware Cloud Foundation 4.x
VMware Cloud Foundation 5.x

Cause

Back-In-Time upgrade incompatibility

Resolution

Upgrading SDDC to 5.2 or higher will be needed in order to leverag the Flexible BOM upgrade for the different components.  

1. Upgrade SDDC to 5.2 or higher 
VMware Cloud Foundation 5.2.x Upgrade Overview

2. Disable compatability checks
Bypass SDDC Manager upgrade compatibility checks when upgrade is unavailable due to missing compatibility data

3. Run Upgrade Planner within SDDC and select the targeted version of SDDC that contains the target version of the component that you wish to upgrade too. 
Example:  If we wish to upgrade NSX from 3.2.4, we must target at least 4.2.0 for that NSX upgrade.  Selecting SDDC 5.1.1.1 within the Upgrade Planner will allow us to target the specific build of 4.2.0 for the NSX component.

Flexible BOM Upgrade in VMware Cloud Foundation

Correlating VMware Cloud Foundation version with the versions of its constituent products

4. Re-enable compatability checks 
Bypass SDDC Manager upgrade compatibility checks when upgrade is unavailable due to missing compatibility data