Network Share Plugin Outbound Instance in Aria Operations Fails with "Test was not successful: bad network-share credentials" Error

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• The Network Share Plugin Outbound Instance in Aria Operations fails to establish a connection to a network share. 

• This results in the error message "Test was not successful: bad network-share credentials" during connection validation.

Environment

• Aria Operations 8.18.x

• Aria Operations 8.x

Cause

• The error is caused by a SMB version mismatch.

• The Network Share Plugin in Aria Operations only supports SMB version 2.1. 

Resolution

• SMB Version Compatibility:

  • The Network Share Plugin in Aria Operations only supports SMB version 2.1, not version 3.0.

  • To resolve the issue, ensure that the SMB version being used is set to 2.1.

• Reference Documents:

  • Refer to the following documentation on how to configure the Network Share Plugin:

    • Add a Network Share Plug-In for VMware Aria Operations Reports

  • You may also download reports via the API, refer to the following guide:

    • Download Reports via the Aria Operations API

• Alternative Solution:

  • Use other available plugins (as shown in the screenshot below) or adjust the network share to support SMB version 2.1 to ensure compatibility with the Network Share Plugin.

Additional Information

• The "bad network-share credentials" error indicates a connection failure, not necessarily incorrect credentials.

• Refer to the Aria Operations Documentation for details on the Network Share Plugin's SMB version support.

• Consider the security implications when changing SMB versions.

• If you're unable to downgrade SMB versions, explore alternative plugins for saving reports or use the Aria Operations API to manage report downloads.