HBA adapter reporting offline

Products

• VMware vSphere ESXi

Issue/Introduction

HBA adapter showing offline, but appears to be physically healthy as the link light was active and reporting activity.

Environment

Esxi 7.0.3 build-19193900, Cisco UCS, Cisco Vic FNIC

Cause

Cisco VIC FNNIC Card on single ESXi host is not sending appropriate VPD (Vital Product Data),  This was confirmed in utilizing vmkchdev command from the command line on the host.

 [root@####:~] vmkchdev -l | grep vmhba0

0000:##00.# ####:#### ####:##18 vmkernel vmhba0

Adapter: vmhba0

   Port ID: 000000

   Node Name: ##:##:##:##:##:##:##:##

   Port Name: ##:##:##:##:##:##:##:##

   Speed: 0 Gbps

   Port Type: NPort

   Port State: OFFLINE

   Model Description: none

   Hardware Version: none

   OptionROM Version: 1

   Firmware Version: 1

   Driver Name: nfnic

   DriverVersion: 1

 

VCF GS identified that the card was not configured properly either at hardware or BIOS level to appropriately pass information to host.

Resolution

VCF Administrator will need to work with the Primary Hardware Vendor to review the cards health and functionality to ensure its communicating appropriately with host.  Once this is completed VCF GS can reevaluate the cards state from the host to ensure from and ESXi perspective things are configuration appropriately and communicating as expected.

Cisco UCS Servers Log FNIC Aborts