Message: Application Blocked by Java Security - Java 1.8.x

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Article ID: 39407

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Updated On:

Products

CA Spectrum

Issue/Introduction

A OneClick User is unable to launch OneClick Client due to a Java notification error: “Application blocked by Java Security.”


Cause

Upgrade to Java 1.8.xx introduces a change to Java Security where “Medium” setting is no longer available. This may cause Java to block OneClick access due to higher security restrictions.


Environment

Release:
Component:

Resolution

1. If it has not been done already, add the OneClick URL to the "site exceptions" list:



Control Panel > Java > Java Security > Site Exceptions



2. While in the Java Control Panel, go to the Java tab > View. Make a note of the most recent version of Java installed.



3. In a browser, go to OneClick web page > Administration > OneClick Client Configuration. Add the most recent JRE version number into "Supported JRE Version" window.

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