Action Item Details displays several duplicated pages for the list of Assignees

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Article ID: 39406

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM On Premise

Issue/Introduction

Problem:

The Action Item Details page displays several pages for the list of Assignees, when there are more than 20 assignees on it. 

Instead of displaying only 20 assignees on each page, it will display the whole list of assignees on all the pages.

 

Steps to Reproduce:

  1. Create a simple process that just sends an Action Item (AI) 

  2. Configure a large list of assignees for the AI (more than 20), for instance 21 assignees

  3. Execute the process that sends the AI for the assignees 

  4. Go to the Organizer and observe the details of the AI being sent

Expected Result:  There should be 2 pages of assignees. The first page displaying 20 (1 - 20 of 21) assignees, and the second page displaying just 1 (20 - 21 of 21)

Actual Result:  There are 2 pages of assignees. Each page displays all the assignees for the AI (21)
 

Environment:

Applies to CA PPM 14.3

 

Cause:

Caused by CLRT-79641

 

Resolution:

None at this time. This is currently being investigated by SE (Sustaining Engineering).

Environment

Release: ESPCLA99000-14.3-Clarity-Extended Support Plus
Component: