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Issue on LDAP via SSL: Getting "unable to find valid certification path to requested target" error.


Article ID: 39403


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE



 EM authentication is enabled and realms.xml file is setup as documented to use LDAP via SSL. However, when user tries to login to the Workstation, a dialog window titled  "Enterprise Manager Login Error" pops up showing "Error authenticating user <username>...[Root exception is PKIX path building failed: unable to find valid certification path  to requested target."



 CA APM 10.1: Fresh new install. No EEM.



 Cert has not been imported (registered) into the keystore in the Java directory.



  for Linux/Unix: run "keytool -import -noprompt -trustcacerts -alias PHI-CA2 -file "/opt/wily/<filename>.cer" -keystore  "/opt/wily/test/EM/Introscope10.1.0.15/jre/lib/security/cacerts" -storepass changeit"

  or for Windows: go to Start > run > certmgr.msc > Trusted Root Certification Authorities > Certificates > <filename>.cer and register the certificate in keystore.


 Additional Information:


Release: CEMUGD00200-10.1-Introscope to CA Application-Performance Management-Upgrade Mai