Error 39 OSG001106 during creation of OSIM Boot Image with recent Windows ADK version

Products

• CA Client Automation
• CA Client Automation - IT Client Manager

Issue/Introduction

During creation of Boot Image, following error appears :

Command execution failed with exit code: 39 [OSG001106]

 

In TRC_USD_CREATEBTIMAGES_0.log there are following errors :

OSIM_IPS  |CreateBTImages  |CreateBTImages      |000000|DETAIL | create a winpe image winpe1064
OSIM_IPS  |CreateBTImages  |CreateBTImages      |000000|DETAIL | create WinPE image WINPE10x64 , C:\Program Files (x86)\CA\DSM\Server\SDBS\var\ManagedPC\bttmp\winpe10x64 , C:\Program Files (x86)\Windows Kits\10 ,  , 
OSIM_IPS  |CreateBTImages  |CreateBTImages      |000000|DETAIL | Calling WinPE image creation script: copype10x64.cmd "C:\Program Files (x86)\Windows Kits\10" "C:\Program Files (x86)\CA\DSM\Server\SDBS\var\ManagedPC\bttmp\winpe10x64" ""
OSIM_IPS  |CreateBTImages  |CreateBTImages      |000000|ERROR  | copype failed with 255 , copype10x64.cmd "C:\Program Files (x86)\Windows Kits\10" "C:\Program Files (x86)\CA\DSM\Server\SDBS\var\ManagedPC\bttmp\winpe10x64" ""
OSIM_IPS  |CreateBTImages  |CreateBTImages      |000000|ERROR  | CreateBTImages returned error 39:
OSIM_IPS  |CreateBTImages  |CreateBTImages      |000000|ERROR  | Failed to create the WinPE boot image in directory: C:\Program Files (x86)\CA\DSM\Server\SDBS\var\ManagedPC\bttmp\winpe10x64

Environment

Client Automation - All Versions
Windows ADK 10.1.26100.2454

Cause

The error occurs during execution of copype.cmd (ex: C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Windows Preinstallation Environment\copype.cmd)
The script copype.cmd is part of the WinPE Add-ons of Microsoft ADK. This problem started with a particular version of ADK and previous versions had no issue (ex: 10.1.26100.1)

Problem occurs if there is a ) character (closing parenthesis) in Client Automation installation path. Example : C:\Program Files (x86)\CA\DSM

If Client Automation is installed in a path which does not contain ) character there is not this problem. Ex: C:\CA\DSM

Resolution

1. Edit file <Win ADK Path>\Windows Preinstallation Environment\copype.cmd
   (Ex : C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Windows Preinstallation Environment\copype.cmd)
   with text editor like notepad.
   
   
   
2. At the bottom of the script add quotes around %DEST%.
   Example see below line in bold :
   
   

   if %EXITCODE% EQU 0 (
     echo.
     echo ===================================================
     echo Successfully staged "%DEST%"
     echo ===================================================
     echo.
   )
   endlocal & exit /b %EXITCODE%

3. Save the file and try again to create the Boot Image.