ESXI Host Encountered PSOD with Error: fnic_nvme+timeout@(nfnic) - PF Exception 14 in world XXXX:tq:tq-iport IP

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• ESXi host may encounter PSOD (Purple screen of death).'

• Host may not be up until the reboot is performed.

• You may see IO abort and firmware reset in /var/run/log/vmkernel.log or vmkwarning.log

2025-03-27T03:54:30.647Z Wa(180) vmkwarning: cpu14:2098372)WARNING: nfnic: <1>: fnic_fw_reset_handler: 309: Issued fw reset

2025-03-27T03:54:30.675Z Wa(180) vmkwarning: cpu15:2098373)WARNING: nfnic: <1>: fnic_queuecommand: 953: Start driverIO abort timer io_req=0x45ba16e00ef0

 

Environment

VMware vSphere 7.0.x
VMware vSphere 8.0.x

Cause

PSOD occurs due to a possible race condition between removal of a target port with outstanding IO or Report LUN command.

Device driver and firmware may not be compatible as per Broadcom compatibility matrix  Broadcom Compatibility Guide

Resolution

Kindly engage the Hardware vendor (Cisco) to further investigate the issue. 

It is advised to update the firmware as recommended by Broadcom Compatibility Guide along with driver. Make sure the device driver and firmware for both the NFNIC and NENIC are both upgraded as per Hardware vendor recommendations.

Additional Information

Cisco Bug: CSCwa77324 - ESXi panic due to ReportLun timeout

This issue has been reported when running nfnic at 5.0.0.46-1OEM.803.0.0.24022510 on ESXi 8.0 U3f