Receiving multiple emails for a single alarm sent by nas and emailgtw
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Receiving multiple emails for a single alarm sent by nas and emailgtw

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Article ID: 393950

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are seeing in some cases up to three emails for each alarm for a specific AO in nas.

Environment

Version: Any
Component: nas, emailgtw

Resolution

Check the settings for the Action mode, and if it is set to use 'On message arrival' change to 'On overdue age' with a value like 5s (representing five seconds of delay):