DMS-02102 error when changing permissions of folder in Document Manager.

Products

• Clarity PPM SaaS

Issue/Introduction

We are getting error "DMS-02102: A database error occurred while processing your request. Contact your system administrator." when trying to adjust permissions for folders within the Classic Document Manager.  

Steps to Reproduce: 

1. Login to Classic Clarity.
2. Create a project.
3. Go to Teams tab and add some team members.
4. Navigate to Collaboration tab and create a folder.
5. Click on Actions for the folder and go to Permissions.
6. Attempt to change permission for one of the users and click on Save and Return.
7. Notice you get an error "DMS-02102: A database error occurred while processing your request. Contact your system administrator."

Expected Results: It should change permission.

Actual Results: It is throwing an error.

Environment

Clarity 16.3.1

Cause

DE169115

Resolution

Fixed in 16.3.2.