Access to manage Cyber Recovery regions has been REVOKED! The protected VM or capacity usage exceeds the licensed amounts, due to additional consumption or subscription expiration.

Products

• VMware Live Recovery

Issue/Introduction

An administrator will observe following error in VMware Live Cyber Recovery UI "Access to manage Cyber Recovery regions has been REVOKED! The protected VM or capacity usage exceeds the licensed amounts, due to additional consumption or subscription expiration. Contact sales immediately to extend or purchase a subscription! If excess consumption continues, the service will be TERMINATED and all data will be lost."

Environment

VMware Live Cyber Recovery 7.26.x and older

Resolution

To remediate the issue, please involve Broadcom Sales representative team by referring the link : https://go-vmware.broadcom.com/contact-us