The certificate presented on port 9443 of the HCX Manager does not update after updating the certificate in the HCX admin interface

Products

• VMware HCX

Issue/Introduction

Following the certificate update on the HCX Manager appliance, the new certificate is successfully presented on port 443. However, it is not recognized on port 9443.

Environment

VMware HCX

Cause

• The automated process fails to apply the updated certificate being used for the HCX appliance-management service.
• On HCX manager, login as admin and navigate to the log file /common/logs/admin/web.log, the following error is displayed

2025-02-25 20:14:10.499 UTC [https-jsse-nio-9443-exec-1, , ] ERROR c.v.h.a.c.CertificateManagerRestController- Error in applying >server certificate:
java.lang.Exception: Failed to apply server certificates to HTTP component. Please verify the payload.
at >com.vmware.hybridity.admin.config.CertificateManagerRestController.applyServerCertificates(CertificateManagerRestController.java:29>8)


Resolution

This issue is resolved in VMware HCX 4.11.1, available at Broadcom downloads.

If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.