License Failed "null" error accessing the Jaspersoft Server

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Article ID: 39380

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Error: License Failed null null appears when accessing the Jaspersoft Server right after its installation

Environment

Release: All
Component: Jaspersoft

Resolution

  1. Delete any cached files and folders from the folder:
    %TOMCAT_HOME%\work\Catalina\localhost\reportservice\
  2. Restart Jaspersoft

Attachments

1558715155618000039380_sktwi1f5rjvs16tq5.jpeg get_app