ENTM web portal cannot be accessed with web http 500 error due to tibco message queue installed incomplete when install ENTM server.
ENTM: 12.9SP1
OS: Windows2012R2
Following errors found in message queue installation log file which indicate message queue installation is not successful.
Error:
Loading 'screen' into random state - done
Generating RSA private key, 2048 bit long modulus
e is 65537 (0x10001)
Loading 'screen' into random state - done
Signature ok
subject=/CN=acmq
Getting Private key
Loading 'screen' into random state – done
<PIMDir>\AccessControlServer\MessageQueue\Tibco folder only contains log folders indicate ticbo component installation is not completed.
1.Uninstall ENTM product.
2.Delete C:\Windows\vpd.properties file.
3.Remove top level CA\AccessControlServer folder.
4.Remove .TIBCO folder from install user.
5.Install ENTM server.
Procedure for uninstall/installing ENTM server can be found in the following document.