ConnectALL not detecting field value changes

Products

• ConnectALL
• ConnectAll On-Prem
• ConnectAll SaaS

Issue/Introduction

To improve automation configuration performance, ConnectALL 3.7 introduced a feature to cache field metadata from systems configured in the product.

When editing the same automation, data should be fetched from the cache or database or from the end application based on the frequency of edit.

• If editing the automation within 30 minutes, will fetch the fields from cache
• If editing the automation post 30 minutes, will fetch the fields from database.
• If editing the automation is beyond 90 days, will fetch from the end system.

It should be possible to use the Reload Fields button in the UI to force a manual refresh if the cache and/or database are out of synch, however this does not work as expected in the versions listed below.

Environment

3.7

3.7.0.1

3.7.0.2

3.7.0.3

Cause

This was fixed in version 3.8.0

Resolution

This will be resolved in a future build of ConnectALL