Jaspersoft report server 9.1 installation on Linux not prompting for chrome path
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Jaspersoft report server 9.1 installation on Linux not prompting for chrome path

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Article ID: 393726

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Steps to Reproduce: 

  1. Install JRS 9.1 (9.0.0_6.6.0.1.1 source ISO : CA BUSINESS INTELLIGENCE JASPERSOFT REPORTS SERVER PATCH 1 9.0.0_6.6.0.1 FOR CLARITY) on Linux
  2. The install script does not prompt for chrome.path and build is successful

 

Expected Results: 

Chrome path to be supplied via install script and JRS 9.1 to be successful only when chrome configuration is supplied.

 

Actual Results:

No Jaspersoft chrome path prompt during install and JRS 9.1 build is successful.

Post-install graphical reports or highcharts cannot be rendered/exported to PDF and other formats.

Error Message
net.sf.jasperreports.engine.JRRuntimeException: Chrome not properly configured for server side rendering
 
Error Trace
comlygaron agersererremote-excepln En O/Fxeculitn FopertedExCepion For sarver side com.jaspersoft.jasperserver.remote.services.impl.ReportExecutorlmpl.exportReport(ReportExecu
torimpl.java:222) at
com.jaspersoft.jasperserver.remote.services.impl.RunReportServicelmpl.generateReportOutput..
 

Workaround: 

Uncommenting line 698 from install.xml (JRS 9.1 installer ISO)

You could find the commented out property for Linux (The Windows property is not commented)

 

        <!--<if property="isLinux" value="true">

Or

 

Post JRS 9.1 build updating js.config.properties. (<Jaspersoft tomcat service location>/webapps/jasperserver-pro/WEB-INF\js.config.properties)

Cause

DE169000

Resolution

DE169000, in review by engineering