Note: This issue happens with the below views:
Expected Result: The updated column list is displayed on the Hierarchy tab.
Actual Result: Receive "Error: SER-0104: The hierarchy was not retrieved." and the column list in not displayed.
This is caused by CLRT-74027
Applies to all supported PAS environments for specified releases.
30510 - How to Restore Defaults in PPM to Resolve Corruption or System Errors