Timesheets Grid Does't show Data for Closed Time periods even when the Filter "Time Period is Open" is set to "No" or "All"
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Timesheets Grid Does't show Data for Closed Time periods even when the Filter "Time Period is Open" is set to "No" or "All"

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Article ID: 393565

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

STEPS TO REPRODUCE:
1. Login to Clarity Classic UI.
2. Navigate to Administration -> Time Reporting Periods. Close few time Periods.
3. Navigate to Modern UX -> Timesheets -> Timesheets Grid.
4. Set "Time Period is Open" to "No" and unselect the "Time Period" Filter so that it fetches everything.
5. Remove any other filters.

Expected Results :- The data for Closed Time Periods is shown
Actual Results :- No Results are shown

Environment

Clarity PPM 16.2.3, 16.3.x

Resolution

There is a difference on how this functionality works in Classic vs Modern UX.

According to our internal discussions, The Modern UX Timesheets Grid is working as per design.

  1. If a timesheet record exists, it will be listed in the grid with filter - Time Period = "No" or "All"
  2. if the timesheet is virtual i.e. if the user has never opened there timesheet when the time period was Open, those will not be displayed for closed periods.

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