Virtual Machines Down with Unknown/Invalid State
Article ID: 393502
Updated On:
Products
Issue/Introduction
Symptoms :
- Multiple objects and virtual machines inaccessible
- The following examples show objects in an inaccessible state
[root@e1:~] esxcli vsan debug object health summary get Health Status Number Of Objects --------------------------------------------------------- ----------------- inaccessible 34
Environment
VMware vSAN 7.x
VMware vSAN 8.x
Cause
- When reviewing the vSAN cluster status across various hosts, you may encounter hosts in a DECOMMISSIONED state. This can lead to data unavailability and result in issues when powering on virtual machines.
- This can be verified on each host using the command below
[root@e3:~] esxcli vsan cluster get Cluster Information Enabled: true Current Local Time: 2025-04-08T00:56:44Z Local Node UUID: 60374a##-5cce-95##-11##-############ Local Node Type: NORMAL Local Node State: BACKUP Local Node Health State: HEALTHY Sub-Cluster Master UUID: 60374c##-9c##37##-bd############## Sub-Cluster Backup UUID: 60374a##-5c##-95##-11##-############ Sub-Cluster UUID: 52fca5##-5f##a6##-a8##-############ Sub-Cluster Membership Entry Revision: 3 Sub-Cluster Member Count: 4 Sub-Cluster Member UUIDs: 60374c##-9c##-37##-bd##-############, 60374###-5c##-95##-1140-############, 603749##-84##-dc##-27##-############, 60374a##-7d##-7a##-fb4a-############ Sub-Cluster Member HostNames: e2, e3, e1 ,e4 Sub-Cluster Membership UUID: 8df9f3##-30##-b29##-8d##-############ Unicast Mode Enabled: true Maintenance Mode State: ON
- In the example above, the host is in the ENTERING maintenance mode state, which indicates data unavailability for the virtual machines
Resolution
- Fix the maintenance mode issues with the nodes.
- To resolve the maintenance mode issue on the nodes, you can cancel the maintenance mode by using the following command "esxcli vsan maintenance mode cancel"
Additional Information
- Please see below KB as a reference
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