Understand the AWS Billing Correction Process in CloudHealth

Products

• CloudHealth

Issue/Introduction

The CloudHealth platform does not collect historical bills for finalized months. However, if AWS releases any updates to the past billing, and CloudHealth detects corrections, the Billing Updates Available column on the Setup > Accounts page displays the total number of months for which the cost corrections are available under the column Billing Updates Available.

Resolution

To proceed with the billing correction,

1. Click the number of updates available in the Billing Updates Available column, and the Recollect Bill dialog box appears on the screen.
2. Review the cost difference between the newly dropped CUR and the actual collected charges in the Detected Cost Change column.
3. Select the Billing Months for which you would like to request corrections, and click Recollect Bill. You are navigated to the Account page, and the Billing Updates Available column displays the recollection status. The updated cost will be reflected within 48 hours.

Refer: Doc Link

Additional Information

If you want to view the cost difference between the processed bill version and the available version, you need to grant the IAM role in the consolidated AWS account permission to access the cost explorer data.

Existing AWS Accounts need to update the IAM Role Policy by adding the following permission. -

{
  "Effect": "Allow",
  "Action": [
  "ce:GetCostAndUsage"
  ],
  "Resource": "*"
}