Permission not found - status 500 error seen on SDDC Manager Login

Products

• VMware SDDC Manager / VCF Installer

Issue/Introduction

• While the SSO user can log into vCenter successfully without issue, authentication fails within the SDDC Manager UI.
  
  
• The browser's developer tools (Network tab) show a 500 Internal Server Error at the https://VCF-FQDN/ui/api/internal/logincallback endpoint. Simultaneously, the UI displays a PERMISSION_NOT_FOUND error status.
  
  

Environment

VCF 4.x

VCF 5.x

 

Cause

SDDC Manager requires certain permissions for users to be allowed to login to the SDDC Manager UI. 

Resolution

Using an administrator account, login to SDDC Manager and assign the affected user a certain role like OPERATOR, ADMIN or VIEWER as per below mentioned documentation. 

Configure SDDC Manager for Identity and Access Management for VMware Cloud Foundation