Is it possible to make attachments mandatory for a specific Request Area?
Applies to Service Desk Manager (SDM) 12.9 and 14.1.
SDM does not have such configuration to be done out of the box.
This is only possible via customization.
For tips or assistance on how to do such customization, users can access the SDM Community:
Release: SDMU0M99000-14.1-Service Desk Manager-Full License