Unable to Access SRM from vCenter or remotely at source datacenter, though services remain operational.

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

Site Recovery plugin is greyed out with 'UI error Unable to connect to PSC'. 

Environment

vSphere Live Recovery (all versions)

Resolution

To resolve the error, reconfigure vSphere Replication  appliance from Management Interface page.

See the reference document for reconfiguration Reconfiguring the vSphere Replication Appliance