OAuth2 Error when accessing external Aria Orchestrator
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OAuth2 Error when accessing external Aria Orchestrator

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Article ID: 392855

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Symptoms:

  • The redirection to the embedded Aria Orchestrator is working.
  • Redirection to the external Aria Orchestrator from Aria Automation tenant UI fails with an error similar to:

    OAuth2 Error missing_verifier Verifier was not found in storage

Environment

VMware Aria Orchestrator 8.18.x

Cause

The authentication for the embedded orchestrator was overridden using "vracli vro authentication" command.

Resolution

    1. Login to the VMware Aria Automation via SSH session.
    2. Validate if the configuration exists (no output should be generated).

      vracli vro authentication

    3. If the output is generated - unregister the authentication:

      vracli vro authentication unregister
      or
      vracli vro authentication set -hn $(hostname) -p vra

      • Answer:
        Are you sure you want to reset its state? -> Yes
        Do you wish to accept the certificate? -> No

    4. Delete property "com.vmware.o11n.force-database-configuration" from "/data/vco/usr/lib/vco/app-server/conf/vmo.properties" on all nodes if exist.

    5. Restart vco service by deleting each pod:

      kubectl -n prelude delete pod vco-app-xxxxx