Alert On VCDR UI - Access to manage Cyber Recovery regions has been REVOKED! The protected VM or capacity usage exceeds the licensed amounts, due to additional consumption or subscription expiration.
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Alert On VCDR UI - Access to manage Cyber Recovery regions has been REVOKED! The protected VM or capacity usage exceeds the licensed amounts, due to additional consumption or subscription expiration.

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Article ID: 392780

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

Symptoms:

  • An Alert on VCDR UI banner appears as below,

  • All Components shows impacted as below,



  • Below warnings appears for VMs in protection,

Environment

VMware Live Cyber Recovery 7.27.x

Cause

When a virtual machine subscription to cyber recovery expires, this alert is generated. The current virtual machines under protection eventually suffer if the subscription is not activated.

  • The VCDR Subscription is active unlike VM subscription and below screenshot shows its usage and status,

     

Resolution

  • VM subscription needs to be activated else the VM in protection get impacted.

  • Please contact Accounts team or Broadcom Project Manager.