Issue with webhook integration to Datadog endpoint

Products

• VMware vSphere ESXi

Issue/Introduction

Triggered alerts are not being sent to Datadog endpoint via webhook.

Environment

Aria Operations 8.x

Cause

DNS resolution issue.  Aria Operations is not able to resolve the endpoint Datadog URL.

In Operations > Configurations > Notifications, Test Notification process failed with "Name or service not known" error.

In Operations > Configurations > Outbound Settings, Test Validation on webhook also return "Name or service not known" error.

On the SSH console of the Aria Operations appliance, performing the nslookup command will result with "Host unreachable" error.

• nslookup www.example.com

Resolution

Perform the steps on the following KB Modifying the DNS settings of VMware Aria Operations to update the DNS server on the Aria Operations appliance.

Once the DNS server entries are updated, the webhook notification process will be successful.  Alerts will be received at the Datadog endpoint.