Configuring proxy in SDDC Manager fails with message "Cannot validate proxy configuration"

Products

• VMware SDDC Manager

Issue/Introduction

• Configuring proxy in SDDC Manager fails with message:
  "Cannot validate proxy configuration. Proxy server didn't allow connection from VCF SDDC Manager to destination URL"
  or
  "Can't validate proxy configuration. Destination test URL https://depot.vmware.com returned unexpected HTTP Status. Call VMWARE Support."

 

Environment

VCF 5.x 

Cause

Caused, by a recent change of authentication method in broadcom depot dl.broadcom.com.

During proxy configuration, VCF SDDC Manager try to validate proxy configuration by using it to connect to dl.broadcom.com(depot.vmware.com) and expect specific HTTP Status codes as response. The depot hosting changed this code from 401 AuthRequired for unauthenticated connection to 403 Forbid or 404 Not found.

Resolution

1. SSH to the VCF Installer/SDDC Manager appliance and change to root
   su -
   
   
2. Using a text editor open the file /etc/vmware/vcf/operationsmanager/application.properties
   Add following lines:
   proxy.configuration.validation.expected.http.statuses=401,403,404
proxy.configuration.validation.test.url=https://dl.broadcom.com
   
   Save the file.
   
   
3. Restart operationsmanager service
   systemctl restart operationsmanager
   
   
4. Try to set proxy configuration again"