Duplicate sensor update jobs created with different job id values.
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Article ID: 392651
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Updated On:
Products
Carbon Black Cloud Endpoint StandardCarbon Black Cloud Audit and RemediationCarbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDRCarbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
In rare instances it is possible to create a duplicate sensor upgrade job for the same endpoints simultaneously in the CB Cloud console, causing both to fail.
Environment
Carbon Black Cloud Console: 1.35 and earlier
Cause
The "Update Sensors" button in the Update Sensors wizard is not disabled after the first click, so if done very quickly, it is possible to generate more than one sensor upgrade job for the same endpoints.
Resolution
This defect has been resolve and the code fix will be available in production on 18th April 2025 in 1.36 release of the Carbon Black Cloud Console.