Doors DWA : ConnectALL fails a record with unknown error.
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Doors DWA : ConnectALL fails a record with unknown error.

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Article ID: 392640

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Updated On:

Products

ConnectAll SaaS ConnectALL ConnectAll On-Prem

Issue/Introduction

Steps to Reproduce: 

  1. Create an automation between Doors DWA(Requirements) <> Jira(Stories)
  2. Map Doors RTF field with Jira RTF fields.
  3. Datatype Mapping will be Doors DWA(InlineHtml) <> Jira(ADF)
  4. Send the data(including hyperlinks) in RTF field to Doors it will sync fine.
  5. Send the data in Jira RTF field to doors with Hyperlink inclosed in <>

 

Actual Results: 
Record fails with error which is hardly understandable.

record was denied. The error message is ERROR: class[class org.apache.jena.riot.RiotException] message[Element or attribute do not match QName production: QName::=(NCName':')?NCName. ]. The xml sent was <?xml version="1.0"?>

 

Expected Results: 
There should be no error and code should handle it.

Environment

3.x

Cause

DE168585

Resolution

DE168585 is fixed in 3.9.0 and ported back in 3.8.1 patch