"No row with the given identifier exists" when accessing or trying to delete an edge from Cloud Director.

Products

• VMware Cloud Director

Issue/Introduction

• Accessing or even trying to delete an edge from Cloud director UI shows the error:
  
  No row with the given identifier exists: [com.vmware.vcloud.fabric.net.model.GatewayModel#5876####-####-####-####-############]
  
  
• The /opt/vmware/vcloud-director/logs/vcloud-container-debug.log on the Cloud Director Cells show errors of the form:
  
  org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.vmware.vcloud.fabric.net.model.GatewayModel#5876####-####-####-####-############]
        at org.hibernate.impl.SessionFactoryImpl$2.handleEntityNotFound(SessionFactoryImpl.java:409)
        at org.hibernate.event.def.DefaultLoadEventListener.load(DefaultLoadEventListener.java:171)

Environment

VMware Cloud Director 10.5.1

Cause

This issue occurs if there is a reference in the Cloud Director database for an edge which no longer exists in NSX-T manager. 

Resolution

For assistance, contact technical support and note this Knowledge Article ID (392620) in the problem description. For more information, see How to Submit a Support Request.